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FAQ
How does shipping work for our chains?
How does shipping work for our chains?
All chains are already made and ready to ship. Your order ships the next day after purchase, and delivery takes 5–10 business days depending on your location.
Do you ship internationally?
Do you ship internationally?
Yes! We ship worldwide so you can get your chain no matter where you are.
Do you provide tracking information?
Do you provide tracking information?
Yes, Every order includes a tracking number which will be provided via email or text once your order is fulfilled.
Does it come with a chain or just the pendant?
Does it come with a chain or just the pendant?
Yes, your purchase includes both the pendant and the matching chain—no extras needed. It’s ready to wear straight out of the box.
What is the length of the chain?
What is the length of the chain?
The chain is 50cm long, which is the classic standard length for most necklaces. It sits comfortably around the base of the neck and is ideal for everyday wear.
Money-Back Guarantee
We take customer satisfaction to a new standard, and that all begins with our customer experience. We offer all of our customers a 30-DAY MONEY-BACK GUARANTEE for any issues with our product that affect your experience. We value all our amazing customers and will do whatever it takes to take care of you!